California Tourism Australia is the tourist board representing the State of California in Australia.
We understand that privacy is important to you and are committed to protecting it online. California Tourism Australia strives to handle personal information in a manner which is consistent with the local privacy laws that apply.
The purpose of this statement is to inform users of this website what information is collected about them when they visit this site, how this information is used and if it is disclosed.
As set out above, California Tourism Australia is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998.
The website contains hyperlinks to other websites owned and operated by third parties for your convenience and information. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or that is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
This is information that is associated with your name or personal identity. California Tourism Australia uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your relationship with us. We take seriously the trust you place in us and will not sell, rent or lease your personal information to others.
On our website, you can order various guides and maps, request information, subscribe to marketing or support materials. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address.
This is data about usage and service operation that is not associated with a specific personal identity. California Tourism Australia collects and analyses non-personal information to evaluate the performance of the website and also how visitors use the visitcalifornia.com.au website so as to use this data to further improve user experience. Non-personal data we collect may include the pages visited on our website(s), unique URLs visited within visitcalifornia.com.au, browser type, IP address, software and hardware attributes and information on geographical location of the user.
We may collect the following types of information:
We process personal information on secure servers in Australia.
California Tourism Australia will not share personal information with any other third parties without your permission, unless to: (i) respond to duly authorised information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect the rights and properties of California Tourism Australia; or (iv) to protect the personal safety of its employees.
We will disclose personal information about you internally to only those employees who may require access to it for the purpose of fulfilling their duties and to third parties for the supply of goods and services, for website administration, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law. These third parties are contractually bound only to use personal information to perform the services that we hire them to provide. More information on third party is given below.
When you order maps/guides, we ask you to provide personal information like your postal address. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent.
You can decline to submit personal information, in which case we may not be able to provide the request to you.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, third-party storage and processing practices that we employ and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to our employees and contractors who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
You may renew, update or delete personal information that we hold about you by contacting us as detailed below.
California Tourism Australia
32 Crown Street
Woolloomooloo NSW 2011
P: +61 (2) 9361 0660 F: +61 (2) 9356 2001